Are you a recent graduate or early-career professional eager to make an impact in the financial world? Optio Incentives, a leading SaaS provider in the Nordics, is seeking motivated Customer Success Associates to help us transform equity compensation management for companies worldwide.

About Optio
Since 2018, Optio Incentives has been simplifying the complexities of equity compensation plans through innovative software and expert guidance. We manage over equity programs globally for private and publicly listed companies, enabling them to stay compliant, manage equity efficiently, and unlock the full potential of their employee incentive programs.

The Role
As a Customer Success Associate, you’ll play a crucial role in ensuring our clients achieve their financial goals through effective use of our platform. This position offers a unique opportunity to develop your expertise in equity-based compensation, financial systems, and customer relations while contributing to the success of dynamic startups and established industry leaders.

Key Responsibilities

• Develop a deep understanding of equity compensation and guide clients in managing their programs.
• Support client onboarding and provide ongoing assistance to ensure they maximize our platform’s value.
• Analyze financial data, monitor results, and enhance processes for improved efficiency.
• Collaborate across teams to shape our product and refine the customer journey.
• Build and maintain strong client relationships, ensuring their long-term success with Optio.

To excel as a Customer Success Associate at Optio, you’ll need a blend of interpersonal and analytical skills. Strong communication and relationship-building abilities will enable you to connect with clients and understand their unique needs, while your analytical mindset will help you navigate financial data and solve complex challenges. This role requires adaptability, attention to detail, and a passion for delivering exceptional service in a fast-paced, finance-driven environment.

Qualifications 

• Are recent graduates or early in their career, ideally within the world of Finance 
• Have an interest in finance, business, or customer success, and ready to take on meaningful responsibility
• Data analytical mindset, allowing data to drive your decision making 
• Strong skills in tools such as Excel 
• Excel in a team environment but can also work independently when required.
• Are fluent in English (additional languages are an advantage)
• Have a tech-savvy mindset, strong problem-solving skills, and a proactive attitude.

Why Join Optio?

• A defined career path with opportunities for rapid growth and development.
• A competitive salary and benefits package, including share options.
• Flexibility with remote work options to support a healthy work-life balance.
• A dynamic, international work environment that prioritizes innovation, collaboration, and personal growth.