Customer Success Associate
Are you passionate about employee ownership and eager to kick-start your career in a thriving SaaS company?
Kickstart Your Career as a Customer Success Associate at Optio Incentives! 🚀
Are you eager to learn, driven to take on new challenges, and excited about making a real impact? Optio Incentives, a leading SaaS company in the Nordics, is looking for passionate Customer Success Associates to join our growing team!
About Optio 🌍
Established in 2018, Optio Incentives combines software and deep expertise to manage equity compensation plans for companies of all sizes. Today, the company manages over 1,000 equity programs worldwide for private and publicly listed clients. Optio simplifies complexities associated with employee incentive programs, enabling companies to stay compliant, manage equity, report costs effectively, and maximize the programs benefits.
The role 🎯
Customer Success is the key to ensuring our customers achieve their desired outcomes. As a Customer Success Associate, you will play a vital role in customer onboarding and support, ensuring their success with our software. We are seeking a passionate individual who loves advocating for customers and is committed to delivering impeccable service. Your strong work ethic, communication skills, and ability to work independently and collaboratively are crucial to excelling in this position. Here is a small taste of what you'll be doing;
• Master the ins and outs of equity-based compensation and help clients manage their programs.
• Work closely with clients to ensure they get the most out of our platform.
• Analyze data, track results, and optimize processes for maximum efficiency.
• Collaborate with internal teams to help shape our product and improve the customer journey.
• Build lasting relationships with companies, from dynamic startups to established industry leaders.
Who we’re looking for 💡
• Are a recent graduate eager to take on real responsibility.
• Have an interest in finance, business, or customer success (bonus points if you’ve got some experience!).
• Thrive in a collaborative team environment but can also work independently when needed.
• Are fluent in English (additional languages are a plus!) and live in or near Oslo.
• Love tech, enjoy problem-solving, and have a “can-do” attitude.
Why Optio? 💥
At Optio, we offer:
• A clear career path with opportunities for rapid growth.
• Competitive salary and benefits, including share options!
• Flexibility to work remotely and maintain a healthy work-life balance.
• An international, dynamic work environment focused on innovation and personal development.
Ready to take the next step in your career? Join us at Optio and help shape the future of fintech! Apply now and let’s make an impact together!
- Department
- Professional Services
- Role
- Associate
- Locations
- Oslo, Stockholm, Copenhagen
- Remote status
- Hybrid Remote
Join us!
About Optio Incentives
We bring together our know-how and software to remove legal and practical obstacles and create an environment where equity-based compensation is available for every company.
Equity compensation is a powerful motivation tool, and it should be accessible for more companies.
Customer Success Associate
Are you passionate about employee ownership and eager to kick-start your career in a thriving SaaS company?
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